Behind the scenes, we’re here.
Have a question, or is something not working as expected? Tell us about it.
Write to our team
Include your SceneVoices version, your macOS version, and the steps to reproduce the issue. Do not send passwords, API keys, or payment details.
Frequently asked questions
How can I get SceneVoices?
SceneVoices is in private beta for Mac with Apple silicon and macOS 26 or later. There is no public download yet. Contact us to learn more.
Do I need an Internet connection?
Conversation generation uses SceneVoices server and requires a connection. Voice synthesis runs on your Mac; initial setup may need to download models.
What are twists?
Twists are events you introduce to change the situation. Choose a prepared event or write your own.
How do credits work?
Generating new conversations uses credits. Your profile shows your balance and available purchases. Unlimited characters is a separate permanent purchase.
How do I restore a purchase?
In Profile, choose Restore permanent purchases with the Apple account used for the purchase. Credit packs are consumables and are not restored as permanent purchases.
Where is the guide?
Choose Help beside the search field in the top toolbar, or Settings → Help and support.
Can I delete my account?
Go to Profile → Delete my account. Review the consequences shown by the app before confirming. Contact support with questions about your data.